medrevolve.com

FAQ

Which billing software will be used to send claims electronically?

We are experts in all Medical Billing Software available in the market, commonly referred to as Practice Management Systems. We will utilize your current Practice Management Software to process electronic claims.

What if I don't have Medical Billing Software, Do you have a solution?

Certainly, if you lack Medical Billing Software, we will gather information about your current Practice Management Workflow. We will then analyze your monthly claim volume, total monthly collections, and projected payment collections. Based on this, we'll recommend a suitable Billing Software to meet your requirements.

I currently use an EHR. Can you perform Medical Billing without switching my EHR?

Absolutely, we will evaluate your EHR and determine whether integration is feasible. We can integrate your EHR's clinical and non-clinical data into the Practice Management Software for billing. Alternatively, we can use a semi-automated approach by exporting EDI files from your EHR and submitting the claims for faster payment processing.

What if I don't have an EHR or my EHR can't integrate or export Claims EDI Files? Can you still handle Billing?

Certainly, we will gather information about your practice and offer you a comprehensive Revenue Cycle Management Service. This service includes EHR, Practice Management Software, Medical Billing, and Collection Service, all on a single platform.

Can you provide both EHR and PM Software along with Medical Billing Service if we don't have them?

Yes, we can. After understanding your practice's needs, we can provide you with a Complete Revenue Cycle Management Service that includes EHR, Practice Management Software, Medical Billing, and Collection Service.

Could you provide an estimate of the cost for leading EHR with PM Software in the industry?

We offer both Cloud-Based and Web-Based Practice Management Software, both of which support Web-Based EHRs. The pricing structure varies based on factors such as Practice Specialty and Claims Volume. As a rough estimate, it would range between $300 to $500. Please contact us for a personalized quote for your healthcare practice or group.

How do we send you EOBs and other files for processing?

We use a Cloud-Based File Secure Transfer Mechanism for this purpose. Many clients find Google Drive convenient. We'll set up a shared folder accessible to your staff and our team. You can upload files to the folder, and we'll handle the rest.

What is the cost of Medical Billing Services?

The cost depends on your practice size and workflow. Our Medical Billing rates are competitive, but we understand that different clients have different needs. We recommend contacting us to determine the best pricing structure for you.

How is the Medical Billing Service invoiced?

We generate a monthly payment collections report and bill based on the overall payment received, including patient payments such as Co-Pays, Deductibles, Co-Insurance Amounts, Self-Pays, and Insurance Payments.

Can I get a discount or promotional code for Medical Billing Service?

We understand financial challenges. If your monthly collections are low, we can provide a low-cost solution with a specific minimum monthly cost. Once your practice reaches a certain point, you can pay based on total monthly collection.

I don't have a website for my practice. Can you assist?

Certainly, our Healthcare Web Design Service is tailored to clients like you. We can create a secure HIPAA Compliant Web Design for your practice, enabling you to engage with patients online.

Can you help with designing a logo, letterhead, and web design?

Absolutely, if you haven't designed a logo yet, our Graphic Design team can create a logo aligned with your business objectives. You can use this logo on your website, business cards, and letterhead.

How are website changes charged?

Minor content changes on your website are provided free of charge. We accommodate client requests for website edits without additional fees.

Do you provide business email addresses on the website?

Yes, we offer standard POP/SMTP email addresses that can be used online and configured in various email applications.

Can I use Google Workspace Email or Microsoft Business Email?

Yes, you can use both services. We can guide you in setting up Google Workspace or Microsoft Business Email for your domain.

When can you start working on my Medical Billing tasks?

With your EHR and PM ready, we can start within 2 business days. If Practice Management setup is needed, the timeframe depends on factors such as insurance enrollment status and verification processes.

We aren't credentialed with some insurances. Can you help?

Absolutely, our Insurance Credentialing Service assists you in becoming contracted/credentialed with insurances, enabling you to start accepting patients promptly.

Is my data secure?

As a Medical Billing Company, we comply with HIPAA, HITECH, and OIG Guidelines. We use Google Cloud Storage with advanced security and encryption to safeguard your data.

What Customer Support Channels are available?

You'll have access to our 24/7 Customer Support Portal for submitting tickets. Alternatively, you can email our Support Helpdesk, which will create a ticket. On-call support is available, and we ensure thorough research before responding.

Can I discuss other questions?

Certainly, we welcome phone conversations. Visit our Contact Us Page for our Contact Number, and we're ready to assist you.